Refund policy

FRAGNEST Return & Refund Policy

At FRAGNEST, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, please follow our return process below:

1️⃣ Return Request:

Submit your return request within 7 days of receiving the product.

Contact us via:

Email: support@fragnestpk.com

WhatsApp: +923128924479

 

2️⃣ Return Period:

Products can be returned within 14 days of delivery.

 

3️⃣ Refund Options:

Refunds can be issued as:

Cash

Or

Store credit for another product of your choice

Delivery charges are non-refundable.

 

4️⃣ Product Condition:

All returned products must include the original packing slip.

Products must be in their original, unused condition.

 

We aim to make the return process smooth, transparent, and hassle-free, because at FRAGNEST, we care about our customers.